Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated in my country?
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Yes – Pitch Notes is licensed by the Malta Gaming Authority (MGA) and holds a remote betting licence from the UK Gambling Commission (UKGC). Both licences require regular audits, anti‑money‑laundering checks and player‑protection measures. A list of permitted jurisdictions is shown in the site’s ‘Legal’ section, so you can confirm whether your country is allowed before registering.
02 What does ‘handicap betting’ mean when I place a wager on Pitch Notes?
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Handicap betting adds a virtual goal or points deficit to one team to create more balanced odds. If you back a team with a -1.5 handicap, they must win by at least two goals for the bet to settle as a win. Conversely, a +1.5 handicap on the underdog pays out if they lose by one goal, draw, or win outright. This market is popular in World Cup matches where there’s a clear favourite.
03 What is the minimum deposit required to start betting on Pitch Notes?
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The minimum deposit is $5 (or the equivalent in your chosen currency) for most payment methods. Some options, such as bank transfer, have a higher floor of $20. You can view the exact limits in the ‘Payments’ section after logging in.
04 Are there any fees for deposits or withdrawals on Pitch Notes?
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Pitch Notes does not charge internal fees on deposits or withdrawals. However, your payment provider (e.g., a bank or e‑wallet) may apply its own transaction fee or currency conversion charge. Crypto withdrawals may incur network miner fees, which are displayed before you confirm the transaction.
05 What documents does Pitch Notes need for account verification?
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To verify your identity, you’ll need to upload a clear copy of a government‑issued photo ID (passport, driver’s licence or national ID) and a recent proof of address (utility bill, bank statement or council tax bill dated within the last three months). Occasionally, the support team may ask for a selfie holding the ID to confirm ownership. Verification is usually completed within 24‑48 hours.
06 How do I set a self‑exclusion limit on Pitch Notes?
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Log in, go to ‘Account Settings’ and select ‘Responsible Gambling’. Choose the type of limit you want (deposit cap, loss limit, session time or self‑exclusion) and set the period (e.g., 24 hours, one week, one month or longer). Once confirmed, the restriction is applied immediately and you won’t be able to change it until the period expires. If you need a permanent self‑exclusion, you can request it and Pitch Notes will close your account and block future logins.